This is a review of First Tutors and not the actual Tutors. I have paid an induction fee twice now totalling £40 just to have the tutors contact details released to me. The first tutor only turned up twice before informing us his personal circumstances had changed. The 2nd tutor arrived and we immediately realised there would be problem as none of us could understand her. We were aware she was Spanish but if we were able to speak before over the phone this problem would have been apparent. I understand the need for a fee to First Tutors but should there be some guidelines for example what if the tutor never makes contact at all. This could become very expensive trying to find suitable tutor.I have emailed First Tutors but there is no information regarding this situation