Prompt response to initial enquiry; helpful and professional communication ever since. I booked a free trial lesson with Natalie which was very helpful as I am new to piano so was generally unsure about the process. The trial lesson allowed me to feel confident in pursuing my lessons with her - she is an excellent teacher and I am making good progress. I was embarrassed about being an adult beginner and playing in front of someone, however, Natalie has a very friendly and warm demeanour and I don't feel at all nervous when I play. I trialled a couple of teachers and she is by far the best. She would be a brilliant teacher for adults and children and would definitely recommend her. I'm so pleased to have come across her profile and look forward to my future lessons with her.