I was with first utility which was fine, but shell energy is just unscrupulous. Not only does their billing make no sense but the bills have steadily increased month to month despite nothing having changed from my end. I’ve paid my bills consistently and according to my calculations I use on average £90 - £100 max monthly for both gas and electricity but they’ve increased my bill to £170 for a 2 bed flat because I want to leave their company. I can’t afford to pay that amount every month. I’m so frustrated.
4 years ago
First Utility has a
1.2
average rating
from
129
reviews
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