AVOID......AVOID......AVOID. I took over a house and these incompetents were the Energy suppliers. I've told them the house is empty. I've told them that the gas is not connected. Apart from the odd power tool or light bulb, nothing is being used!! That doesn't stop them sending massive estimated bills. If you have the nerve to be ill or be away on the day they want your meter reading(5th of each month)then they immediately send an estimated bill. They have caused me so much anxiety. I started an official complaint. They sent me standard email after email, then asked if they could now "close" the complaint. I realised I was wasting my time, so I said 'yes'. The day after I got an email saying that my bill has now been handed over to Debt Collection!.....even though they now have actual readings. You cannot get through on the phone.....PLEASE AVOID FOR YOUR OWN GOOD. DONT SAY YOU WERENT WARNED.