After 3 previous attempts of ~15 mins each and not getting through, this morning got through after 10min...phew!
I was told more people being trained and should start to get back to normal in a months time. I have my fingers x'd as I've been a customer for >20 years. The online model only works if you can quickly speak to a person when needed whether in the UK or overseas.
3 years ago
first direct has a
1.4
average rating
from
158
reviews
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