Impossible to contact them by phone. Web chat is ineffective and usually have to wait for a live person to chat for 10 min plus. I have had problems with contactless not working sporadically, and fraud issues supposedly. Impossible to contact fraud department to speak with them when alerted, takes at least half an hour of hanging on. They used to be fantastic bank, as I have been with them for well over 15 years, however, they are now absolutely dreadful and to be avoided.
3 years ago
first direct has a
1.4
average rating
from
158
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.