Lied to, messed about. Given an account via their online process but can't open joint account online. Then lied to about changing it to a joint account and doing the application over the phone with the most condescending and patronising person I have ever dealt with we were told we can't have a joint account because you are a business, which we are not.
They clearly have useless processes, very unprofessional staff and are just unbelievably bad
1 year ago
first direct has a
1.4
average rating
from
158
reviews
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