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Anonymous
Trying to get back into the app when you can't access it is a joke. Telling you to open the app and scan a barcode, why would I need access to account if I can open it already?? Staff telling you to do the same thing over and over even tho told them the same thing is happening Patronising my mother talking to her like she's stupid then hanging up when they can't be bothered anymore
3 months ago
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first direct has a 1.4 average rating from 158 reviews
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