Difficult to use and understand new banking app and software. Can't get through on phone without waiting half an hour. After 18 years banking with them. I'm leaving. All their great customer service staff seem to have gone also. Replaced by those who don't care less. Couldn't score them zero that's the only reason I gave them one point. One point too many.
5 years ago
first direct has a
1.4
average rating
from
158
reviews
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