DO NOT USE!! THEY DON'T DESERVE TO BE IN BUSINESS. Booked these guys to do an after build clean at my house. I shouldn't have bothered as I have had to do it all myself and am £210 down. Unfortunately I didn't read the reviews first as I was in a rush to get someone in to clean before I had to move in; but if I had I would have seen the reviews saying this is basically a scam, and I would have to agree.
The booker, Clyde seems nice at first but as soon as he has your deposit won't bother with you. The cleaners arrived early (as someone else mentions in their review) and counted this as part of their hours even though I wasn't there to let them in. Only one of them spoke to me and didn't want to listen to any directions, just got on with hoovering the rooms that were already clean. The main job as I had explained to Clyde was the extension and the stairs & bathroom which were full of plaster dust. None of this got touched.
I should have been suspicious when they asked for payment in cash to the cleaner not the company. Unfortunately I had to leave them to it half way through as I was moving in the next day- however when I arrived back I was shocked to find it in exactly the same state as when I left. I sent photos to Clyde who said he would call me back but never did. Instead I got a call from one of the cleaners who proceeded to shout at me with excuses that they didn't have time to do the whole job. I don't think that time is the issue- I could have done it myself in that time.
This 'Company' does not have the equipment, experience or skills to do your clean. They are rude, aggressive and untrustworthy.
Added to that they want payment before the job is complete which I think says it all; they are not cleaners, just rip-off merchants and they must know they can't keep up this front for long. Off to leave reviews elsewhere..
4 years ago
firstforcleaning has a
1.7
average rating
from
6
reviews
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