Overall this was my first experience with the company and I was very pleased. When detailing with sensitive matters we often expect exponential customer service and a certain care of standards, with that being said this company surpass that. I was especially my impressed with my representative Allie Sanez. She was very polite over the phone and she always reassured me that no matter the issue and she would find away to help me. Her phone etiquette is something to be commended and definitely makes you feel comfortable to ask those unwanted questions without judgement or restrictions. Thank you so much Allie!