DO NOT BUY FROM THIS company!! I have never experienced such terrible customer service. I ordered shoes in early August(it’s now September 13th). I received an email on August 11th staying my shoes had been shipped. The tracking number I received didn’t work, but I thought I’d wait to give it some time to catch up. I checked back in two weeks later, I know things take a long time when coming from China. They had not even shipped my shoes! The apologized and said they do it. It’s now mid September and they just shipped my shoes! They only did this after I checked in 3 more times and then said I wanted a refund. They denied me a refund stating they already sent my shoes, which I still don’t have, and ended the email with I hope they get there soon?!? WTF They are the ones who shipped them! I have never experienced such poor customer service skills.