Today we visited the Braehead branch to spend my son’s birthday voucher. Which had been purchase at the junior kids store in Glasgow. Unfortunately when we went to pay for our goods we discovered we had only been given a paper receipt which was no use without the gift card. My friends son had purchased this for my son’s birthday and was not given both parts when he paid. This turned into a total nightmare both for us and the store manager who was extremely helpful!! She went above and beyond to help solve our problem even although it was not her store who sold the voucher in the first place. Her customer service was amazing! We will definitely purchase from this store again due to the good service and friendliness of all the staff!