Very hit and miss. In store staff members range from excellent to rude and snobby. Online is often good, but I only ever buy from flannels online if it’s something I’ve seen and tried on elsewhere because the returns policy is so weird. The shoes I purchased online have wear marks on the sole, the soles are 2 different colours and someone had half ripped the stickers off already but I was to afraid to tell them, as last time I had an issue with clothing from flannels I was told I damaged it myself, when all I wanted was an exchange.
6 years ago
Flannels has a
3.8
average rating
from
21,066
reviews
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