I made my purchase online and used the collect from store service as the store didn’t have my size in stock.
When I went to the Denton store to collect my order there was a female member of staff at the desk, she looked up as I approached, looked straight at me and turned and walked into the back room area, completely blanking me.
I waited at the desk as I couldn’t see another staff member. After a short while the female member of staff returned to the shop floor and walked straight past me, even ignoring me when I said ‘excuse me’ to draw her attention. She then took up a position approximately half way down the store with her back to me, I managed to attract the attention of a male staff member who had to walk past the fald to come to assist me.
I would not expect or condone this attitude from a staff member in a ‘Pound shop’, I find it inexcusable and unnacceptable that I was treated like this having spent hindreds of pounds with your company.
This experience has certainly coloured my view and I will think twice before using you again and I certainly won’t reccomend your company to friends and family
6 years ago
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