Ordered 2 products: a polo and a t shirt. Was very happy with the polo. Looked identical to how it appeared on the website, material was very nice and the fit was good too. However, tried the t shirt on and it looked massive on me (which I was very surprised about as I had ordered a small). I checked the inner label to find that the t shirt was actually a large that had been labelled up as a small incorrectly. Obviously I understand that mistakes happen but because of this, I had to pay for delivery to send this top back to flannels because of a mistake of theirs which was out of my hands, which in my opinion is wrong.