Very bad customer service and really bad operational work. They asked me for additional documents for extra verification which I uploaded, they keep asking and asking the same and tell me that I can upload it from the website, but guess what? on the website it shows me that I have uploaded already and I should wait for their response. They are so bad at corresponding with each other, they don't even know what documents I uploaded and sending me random emails. They did that for more than 3 months before I came by seekrail.com here on review, it was them that later helped me to get out my investment money. I think they did everything on purpose to make my funds stuck for an undefined time. leaves me no other choise to write a review here. It's a hugest red flag, I think they will never scam me one day, but they did like 3 months ago.