To whom it Concerns: I quote: "You recently purchased Flexoplex and by now will have discovered all the amazing benefits it has to offer"! Hardly! Just requested a full refund. If your product is anything like the service after sale, it can't be much. Placed an order on Aug 22, 2020. I quickly got an email indicating the order was received and being processed and would be mailed right away. Expect delivery within 5 days! And I checked my bank account at that time and sure enough it had been debited. Finally today (Sept 4, 2020), I received a third email asking me to review the "amazing Flexoplex." That would be impossible as I have NOT received my order! I called and spoke with Theresa. She informed me that indeed the order had been processed, but it NEVER got mailed! Thanks for nothing but frustration in return for taking my money, using that money, while promising something that you didn't deliver! Stephen Craig