I very much appreciate Flooret's customer service. They were very responsive to my texted questions about their Craftsman line of vinyl flooring. They sent our order of samples and then later one box of Soho flooring very quickly. The single box of Craftsman Soho that arrived was in great condition and the planks all fit together nicely. They are very rigid and appear to be high quality. We laid out the planks in the box on a patch of our kitchen floor and have been trying it out for a week. To test the durability, my spouse dragged a kitchen chair (With plastic protective feet) across the planks while he was sitting on them. The planks did great. The chair left only very faint marks and they were easy to rub out. We tested the planks with water and it just beaded up on top. Durability appears to be fantastic. In the end though, we decided to continue to look at other brands of LVP flooring. We love the look of narrow boards in traditional oak hardwood floors. Unfortunately, that is currently out of fashion and therefore hard to find. The Craftsman line fits the bill there, but we also want warm, light colors. The available lighter colors (like Soho and Nakan) however don't fit our desire for more visual warmth. We thought that variations in the box of Soho would give us more of a warmth range than the initial two small samples Flooret sent, but, while there is more variation, it's still a very cool-looking floor. I know that cool undertones are the fashion right now - I just wish there were more options for us old-fashioned warm tones types. Also, the tactile feel of the floor is a bit tacky/sticky. We have old hardwood on some of the floors in our home and they feel smooth, rather than sticky-ish. This is something we noticed is true for many LVP floors, not just these floors. Perhaps we will just have to accept if we ultimately decide to go with LVP - but for now we're also on the lookout for smoother LVP. Anyway, it seems like a great product, it mostly just doesn't fit our aesthetics.