never buy from here! I shopped at the Dudley branch and I’ve never been more appalled by a human being in my life! I ordered flooring two weeks ago they said I’d get a call when it was in which I never did, I then had to chase them for a week as I needed the flooring for my new house so it was safe for my kids to be in the house. By the following Saturday I went in to cancel my order as I’d had enough and miraculously they told me it was there funny that! I tried to get a refund they said they couldn’t do it without a manager and to again come back Wednesday, I did with a relative and again was told I couldn’t get a refund any other shop and I wouldn’t have had this problem. The staff behind the counter were outrageously rude to me asking for details and then proceeded to yell at me to get out of the shop because I wouldn’t leave till I had spoken to a senior member about his attitude and my refund. He was border line verbally aggressive towards myself and my relative I was apphauled I own my own design business and I will be making sure that myself, work colleagues and family never shop here again! Iam currently working with trading standards to get my money back.