I live in Ireland. I made two Orders, the first of which was made on the 22nd of February and which has not yet been received as at 9th April. On attempting to track it I could not locate the carrier named as YUNTU-EXPRESS with the notification that it would take up to 25 days from now. The second order was made on the 8th of March but was retained by customs and levied with VAT and in addition fees for the delivery company which brought the total to nearly half again of the cost of the Order. their web page and assistance portal tells you that they cannot assist on Order Numbers or tracking so I am not at all clear how else they might be of use. Terrible and no other contact means.