While initially irritated with auto reply regarding delivery of goods, this was quickly rectified by the use of on line chat and being directed to cutomer service. Goods arrived promptly after this conversation minus the item they were apparently waiting for. The payment for this item was swiftly refunded. I am very pleased with the clothes and cannot understand some comments over poor quality material. My dresses were all made of very good, strong natural cotton and the size perfect for me. This is not the first time that I have bought from Floryday and again was satified with first purchase. Thankyou