This was my first time using the service to order a gift in another country. At first I couldn't add the address, but with a second try it worked. Before the payment, I texted the support guys, just to make sure I put all the details correctly. Conveniently, there is no need to wait for a confirmation call, everything is in the app. The seller first sent a photo of flowers in a chat, and after my approval they handed them over to the courier. And I could track the delivery in the app. This is a real killer feature! The delivery was on time and flowers looked even better than the picture. I think I'll keep ordering gifts here!