I placed an order for a bouquet on FlowWow, but the shop called shortly after to inform me that the colors I requested weren’t in stock. They offered a thoughtful alternative, using the same type of flowers in different colors, and made sure I was okay with the change before proceeding. I really valued their transparency and proactive approach. The bouquet ended up looking gorgeous, even if it was different from what I’d initially pictured. The flowers arrived fresh, beautifully arranged, and in great condition. Overall, the service was impressive, though be prepared for possible adjustments in color availability.