If I could give zero stars. I had to call to inform them the airline had cancelled the flight. They refused to contact the airline to check and told me to call back. I called back in 2 days to find the airline had re- routed my flight all over India, with final destination as London. No email or notification from the airline. When I call Flysharp, if I want to change this all over India, before reaching my final destination, I should pay for the privilege. After complaining, I am told as a good will gesture £30 reduction in administration fee. Still £70,out of pocket because no one will listen to me and arbitrary changes.