This company seems to be a complete scam. I ordered a bouquet and chocolates worth 150 SGD for my friend. On the scheduled delivery day, they started claiming that the recipient wasn't responding and that the address was incorrect. However, neither my friend nor I received any calls. After a lengthy and pointless exchange, I suggested leaving the bouquet at the reception, but they refused, saying it wasn't possible. Three days later, they offered to attempt delivery again, but only for an additional fee. It's unbelievable that such fraudulent practices are happening unchecked.