I was offered £210 for my iPhone 6 by Phone Hub. The phone was in perfect condition and didn't have a single scratch anywhere on it. I sent the phone to Phone Hub in its original box with the charger, instructions and unused headphones. The phone was valued at £180 after being tested by Phone Hub. They have not given me a reason as the why the valuation was £30 lower than the original valuation, despite asking on 5 separate occasions. My question is being ignored because there isn't a reason as to why the valuation has decreased, because the phone was in perfect condition. If they have decreased the valuation of my phone they will decrease the valuation of any / every phone because there was absolutely no reason  to decrease the valuation of mine. I accepted the offer because by the time postage is paid (from Phonehub, to new phone recycler) there is little value in going elsewhere. However, if I was offered £180 at the beginning I would have not have used Phonehub. The reviews of this company are horrific and I can see why. Unfortunately I didn't read the reviews until I ran into problems. Don't be sucked in by high valuations. Accept a slightly lower valuation from a reputable company because Phonehub will not pay you what they quote. Avoid