Majority of reviews here are positive. Like many online business, these reviews reflect the trouble free experiences of many customers. Any retailer can knock out sale after sale to huge applaud. What separates a truly great trader from an average one, is how problem sales are dealt with. This is when a traders true colours come to light.
I purchased a faulty phone from here. It was return and a refund requested. Despite this, the seller tried to ‘bodge’ their own repair and send return the phone. I insisted on my legal entitlement to a FULL refund.
Despite constantly reminding the seller to refund the return postage, he declined not to. I requested it several more times, before advising I would enforce my legal rights formally. The seller ignored this, despite an impending small claims fee quadrupling what was already owed in postage.
The seller was given further options to send the postage but didn’t. A court claim was taken out for the outstanding sum. The seller foolishly tried to defend the case, but knowing his argument was undependable, submitted, and refunded a sum fours times that of the original returns postage.
BEWARE: this seller will try to avoid legal obligations such as refunding, and refunding in time. Avoid unless you can guarantee your purchase won’t be faulty.
6 years ago
fonegiant has a
4.3
average rating
from
786
reviews
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