Rude, weaselly staff. Took 1hr 45 minutes for delivery, food was disgusting and inedible. Refused to give a full refund.
Ordered here on a saturday night, sometimes I walk but I figured I'd get it delivered since I'm only 5 minutes away and I can get some work done while I wait.
After an hour I start to get a bit impatient so I try calling. No answer. Engaged. Try a few more times over the course of the next 45 minutes. No dice.
After 1 hr and 45 minutes a delivery driver shows up, saying nothing, and sheepishly hands me a wilted, wet box before legging it. By that point I'd already eaten because I didn't expect food. It's inedible anyway, so it all goes in the bin. See pictures.
I call up when they open the next day and get fobbed off and told to wait until the manager's in, he'll call me later. When the manager arrives (I call him), dude says I have to call foodhub. Great. I find a phone number on some site (foodhub won't let me log in on their site to file a ticket, just bugs repeatedly - convenient for them. And no public phone number) and manage to get a call from a nice lady that tells me I need to install an app and send the pictures. The man on the app tells me I need to call the restaurant, who tell me I need to speak to foodhub.
Finally the manager pretends he can't hear me and continually hangs up. Foodhub only agree to a partial refund because the restaurant says the food was "hot and freshly-prepared".
Here's what foodhub and Pizza Giorgio consider "fresh, good food". Notice that it's been sitting so long the plastic thingy on the pizza has pierced through the bottom of the wet box, and the paper is fused to the pizza.
5 months ago
foodhub.co.uk has a
1.1
average rating
from
42
reviews
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