Avoid at all cost. They are so far behind other platforms. Absolutely disgisting service. Waited 1.5 hours for cold food. I spoke to Foodhub sevetal times about the wait and they said the food was on the way and gave me and absolute latest wait time after speaking to the store. I waited more than double and was promised by foodhub it would be put tight if I had to wait any longer. I was also told by Foodhub the store would call me to put ut right, BOTH NEVER HAPPENED. I was charged over £23 for food I did not eat and awful service. I will never order from Homies or use foodhub again.
Food hun then replied saying I should call the restaurant and the gave me a voucher....... so my reply was..
I only took the voucher for alot less than what I paid because you would not rectify the full amount and I asked several times but was told no, I was also promised the store would call me and have not. Why go through a 3rd party to place my order, who then take their commission and then ask the customer to put everything right. It took waaaaaay to long for just partial voucher... absolutely not good enough. So before you reply look into it properly and try and put it fully right. Oh and u did try calling the store and was told a flat rude no to them doing anything to put it right.
I will ensure everyone knows what shocking customer foodhub deliver until this is put right. Its not ok these companies keep getting away with stealing money from customers
3 months ago
foodhub.co.uk has a
1.1
average rating
from
42
reviews
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