I placed two orders and did not receive the items. One of the packages was destroyed and taped back closed. Upon opening the box the item was missing. The second order the package was not even properly close and the item had been open and my ordered item was replaced with a used pair of shoes. The whole process has been a mess. I reached out to them for help and they refused to help through email and asked for a call. I attempted to call but since I am in the united states either i cant get connected and each attempt gets be charged for international call. It’s upsetting that they do not even make the minimal effort to help out with the situation. I understand that they sent the item but their shipping services stole the items and provide no help. I would never recommend them specially to international buyers.
Update: they asked for me to contact them again through their customer care and I did only to be told they can not do anything and keep asking to call and at this point wasting money on international calls. They only reply to make it seem like they help but they do not!!! They have the worst customer service and don’t try to help or understand the situation. Now I’ve los the money from the order, did not get the product and spent more money on international calls to not get any help. Worst company ever!!! Do not buy because they do not help customers and pretend that they do!!
3 months ago
foot patrol has a
1.4
average rating
from
44
reviews
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