Recently placed an order online and paid £5.95 for next day delivery. On the expected delivery date there was no delivery made. I immediately contacted FootAsylum and was asked my order number, which I gave, then I was asked my surname. I was then informed that 'someone must have ordered the exact same product at the exact same time and your refund will be with you soon as it's already been processed' I am very disappointed and angered at the company as not once have I been contacted to be made aware of the situation. I will not be using this store again, disgusting service.