I placed an order with 'SevenStore' originally, however after the website crashing my order did not go through but my money was still deducted from my account, without receiving a confirmation email. After speaking with the customer services team at 'SevenStore', a lady called Tory was very accommodating and insured that my order was completed. She even went beyond when she realised the item was out of stock at 'SevenStore' and contacted 'Footasylum'; whom are partners and proceeded with my order next day delivery. I really appreciate her consistency and dedication with my order.