Absolute shambles of a company. Could not pay through their checkout payment as not working. Calked to ask for someone to take payment. No return call.Paid by paypal. No order confirmation by email.Called again. Got confirmation email. Was not next day delivery as offered. Took the Thursday off work. No bed. Calked again at 4pm. Delivery email came stating it would now be Monday. Took Monday off work. Email late Friday to say bed delayed again till Wednesday. Called again....was told order would be cancelled. Asked for confirmation by email. None. They took payment. Asked fir refund. Customer service Manager called. Apoligised. Confirmed order would be cancelled and refund given. I asked for this again in an email. Nothing. Poorest service I have ever experienced. Thanks for letting my daughter sleep on the mattress on the floor for over a week. Shameful