Greed to purchase vehicle but was told it would take upto 10 days for the vehicle to be checked prior to purchase. Which was fine. Went back identified two issues but nothing major but it delayed the purchase by another week. Once purchased and vehicle taken, three more issues identified, water being held in one of the rear doors, stop/start function not working and more seriously the tracking seems off.
Now, for the disappointing part. I was told there would be a delay in resolving the three issues, but would be resolved by the end of June. To date i’ve made 2 calls to the after sales team who each time have said they will get something sorted and be in touch. Now i know we are not at the end of June however the car was agreed for purchase at the beginning of May. Also FOW don’t seem to be interested in post sale care with the customer you find yourself having to push for information at every turn.
5 months ago
Fords Of Winsford Ltd has a
3.5
average rating
from
6
reviews
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