If there was a zero would be that...they are full of B.S...my car was left their after charging issue...with hybrid ...next day was told it was changed..was charged £350....few days later it had died. Later realised it was not even touched now they saying...it will be replaced as it's under warranty....but will be charged for labour as it was a faulty part...which they have supplied ...what the F##k....now it's been over a month & the excuse is it's coming from Japan... Never heard so much bulll SHITT ...never had a major issue with jap cars...defo will Not trust this place ...