Absolutely sick of getting no where with this company. Ordered a shed for their delivery drivers to just plank it outside with no notification when I was away for the week. The shed was outside getting ruined for days before I even knew it was there. Looking at the shed some of the wood was split and there was some water damage. I tried to build the shed to see if we could still make use of it and obviously it can not go together properly due to the issues I said. The roof protection was also massively broken and provides no protection the shed at all. I’ve been back and forth, back and forth for months now and still not resolved. Communication is awful and seems to be going to the extreme to avoid replacement or refund. Finally spoken to someone last week that said they would come pick up the shed and then issue a refund. Which is all fine and well but I am away until the middle of April which they got told. For someone to come today on the 8th of March and not only do they come today but they stand and are rude to my sister who is watching my house for me. Actually stood there arguing with her. She had to close the door in his face so he would go away. This is unacceptable. When are you actually going to fix my issue instead of sending round strange men to argue with women at my door. Would this be the same person who just dumped the shed in the first place. Isn’t it about time you actually did something? Maybe care about your customers perhaps!
1 year ago
Forest Garden has a
1.5
average rating
from
108
reviews
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