Told 5-10 working days for delivery through original retailer and that delivery would be organised 2 working days before delivery date. Yesterday was day 8 so emailed asking what’s going on. Was told delivery would be an extra 2 weeks due to part shortages. I understand stock issues happen but an extra 2 weeks delivery should have been made clear earlier in the process. I have now had to move other contractors around and have incurred fees of £100 to do so. I raised this with forest garden customer services who advised I should have waited until I was happy with the delivered goods until organising further works - if this was the case nothing would get done and also defeated the point of having delivery times if they can’t be met! If they were upfront about this extra time I would be more understanding but the fact nothing was said until I chased is not acceptable. At this point the advisor did not provide reassurance and instead advised the shed could be damaged in transit which might cause further delays again! Avoid like the plague if you value honesty from retail companies! UPDATE - called them up on 10th aug following this review to organise delivery, agreed it would come the morning of 17th. Had a text to confirm this also. Now received a text at 5pm on 16th saying it’s not coming until the 19th! I am due to be going to the rugby with my dad as a birthday treat but I’m going to have to cancel due to this. This is also the 3rd piece of bad news I’ve received at 5pm - this is convenient as it’s closing time! I’ve also seen other bad reviews on here advising of bad news sent at 5pm so this must be deliberate. I can’t wait to speak to customer services tomorrow where they will advise that I shouldn’t have booked rugby tickets for a day that the shed wasn’t meant to be coming! Or Better yet they will advise I should have put my life on hold until I physically have the shed in my hands! Poor poor poor all around.