Delivered damaged, waited a week for 1st replacement panels. Overall it has taken 5 weeks to get replacements that are still wrong.
The horizontal wood on all of the small panels extended past the vertical supports by as much as 10 mm and had to be cut off with a saw to allow the vertical supports to go flush.
When the large and small panels where assembled to the base the horizontal wood cladding was progressively out of alignment by as much as 40 mm at the bottom. Nothing like the photo of the shed on line.
Shed was shipped with 4 identical roof panels. I sent a picture of the panels I had and how two of them fit the roof and asked for the correct replacements. They instead sent a right and left panel instead of two left panels. When I finally got the remaining roof panel the two replacements do not fit into the notches of the apex panel. They are slightly different than the first two panels. The centre support is 15 mm off. So the apex needs to be cut to fit.
The small panels on each side of the door panel are 60 mm shorter than the door panel, they cut the cladding shorter than the cladding on the door and it looks stupid.
Minor but irritating. Asked for a 50 mm Black screw to replace a damaged one on the door lock. Received a 50 mm brass wood screw. Also the chrome screws on the door knob are already rusting. Forest Garden obviously has no quality control. For a thousand pounds I didn't get what I paid for. A complete disappointment start to finish.
1 year ago
Forest Garden has a
1.5
average rating
from
108
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.