This company has shocking customer service and poor quality products. Avoid at all costs!!!! I bought a 7x5 Apex shed and contacted them the following day because I was painting the inside of it I noticed that the paint was seeping through the timber and was visible from the outside. Most was around where the knots in the wood were but in some areas the timber was so thin it was practically translucent. I emailed them with details about my concern and received an automated response saying that they were busy and would try to make contact between 2-5 working days. The following week I emailed them again asking for a response. Today I had to call as a result of hearing nothing from them. I spoke to a belligerent man called Colin who told me he had attempted to call me on 12 Jun but there was no response. I asked him if he had left a voicemail and he said he couldn't remember that far back. I also asked if it was normal procedure to call a customer, fail to leave a voicemail and fail to respond on email if a customer does not answer their call. He then told me he didn't have any record of my second email and asked me how he could help me. I instructed Colin to read the email dated 11 Jun, review the images that I had included and respond. I have now received the most lacklustre response where he says that the knots crack as a result of being outside and should be expected. The shed had only been outside for 24 hours when I noticed all the holes in it, and some areas where there were no knots were still translucent due to the thinness of the timber used. This company misleads the consumer and provides no information about what to expect regarding the poor quality of the timber. They also provide shocking aftercare.