Disgraceful service! I ordered a play house and was told that it would be delivered on Friday between 12.57 - 15.57. I waited in and received a phone call from them at 15.56 to say that the driver had exceeded his hours and was not coming! Surely he would have known sooner that he could not possibly make it to my address in the time he had left instead of making me wait in for 3 hours and then phoning me to cancel with 1 minute of the allocated time remaining! This play house was my daughter's 6th birthday present, my husband was going to build it at the weekend for her party next weekend but now I'm told that I have to wait another week for a delivery slot (& after now reading other reviews I'm sure I would have got a call with a feeble excuse then too!) I spoke to them and they made absolutely NO attempt to rectify their incompetence and get the house to me sooner seen as it was a child's birthday present. Avoid using this company! I will be contacting Argos (who I ordered the house through) and explaining this 'service' to them as a third party supplier you are representing them too! Order cancelled.