Ordered a shed online through a different company that uses Forest Gardens as the supplier and delivery. We were able to choose a date for delivery upon ordering the shed which we chose 15th June. On the 14th June we received an email saying our shed would be delivered on 15th between 9:17am - 11:17am but that we would receive an email on the morning of delivery to stipulate or more accurate time slot. On the morning of 15th June (delivery day) we did indeed receive an email stating that our shed will be delivered between 7am - 9am and so I tracked the driver as it enables you to do so and they were still in Cheltenham at 9am (we live in Bourton-on-the-Water 20mins away), that's fine I thought maybe they had a little delay, which happens. Well, at 10am I tracked the driver again to see how he was progressing and to my amazement he was heading down the M5! Kept tracking the driver every couple of hours and he ended up in Bristol and that is where he stayed up until around 1pm ish. The driver then headed back up the M5 and the tracking seemed to then cut off halfway up the M5. I called Forest Gardens several times to be told that they would ring me back with an update on my order and guess what never received one that day. I had an incline that I had been fobbed off and so I ended up googling reviews for this Company and have found that what is happening to my order happens quite regularly to others. Roll on Tuesday 16th June and I receive a call from Forest Gardens just after 9am stating that their was a problem with the loading of our shed. Apparently the load was too high and was deemed unsafe!!! Surely they know what orders they are picking up that day and should provide the correct transport to accommodate the loads should they not? He then proceeded to say I will have to put your order back through and we will then contact you at some point to give you another delivery date. Me knowing that I am being fobbed off said to him "your telling me that you can't give me a delivery date right here right now over the phone?" He couldn't give me a reasonable answer so knowing I was being fobbed I told him to no bother as I will be cancelling my order through the Company in which I placed the order. I have cancelled my order and am awaiting the refund of which they say will take up to 5 working days. I then on Weds 17th June received a text from Forest Gardens saying that my order will be delivered on 25th June despite the fact I have cancelled my order. I called the original Company in which I am awaiting the refund from to confirm the order is definitely cancelled and they confirmed it is. It will be a case of wait and see if they do try to deliver it on that day and if they do I will just have to laugh. Do not ever use this Company, how they manage to stay afloat is beyond me. Their customer service is shocking and zero f***s are given.