I have been using Forever Studios for the last Three years and have had many pictures restored they all have been perfect I still do not know how they take pictures such bad shape and make them look like they were taken that day they have great artist working there.The customer service is great all the people are so friendly I have been dealing with Chrissy a lot over the years and she goes out of her way make sure my pictures are delivered to the right people and my billing is always if I have any problems she takes care of them she is a big reason I will continue to send my pictures to Forever Studios thanks for your time Gary