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CHRISTIAN
Driving home I kept hearing commercials on the radio from Legacy Box. As Costco stopped offering their video transfer service I thought I'd give them a try. I read the reviews and Legacy Box received pretty decent reviews; so off my old tapes went. What a mistake that was. Legacy Box messed up half of my tapes. I sent them 12 tapes and got 11 DVDs back, so right off the bat something wasn't right. I went through the DVDs that I received to try to figure out which one was missing. In the process, I found that not only was a DVD missing but some of the DVDs that I did receive were blank while others were duplicates. In the end, Legacy Box failed to copy 5 of the tapes that I sent to them. Imagine if they sent me 12 DVDs to begin with and I didn't watch them right away. I might not have caught any of their errors. Oh, and I don't want to forget to mention that it took 4 months to get my order back. Of course I contacted Legacy Box about their errors and they eventually refunded my money for the 5 missing DVDs but that also took a while as they would take days to respond to me between e-mails. They did offer to redo the 5 tapes that they failed to do but these are precious memories and I wasn't about to give them a second chance. However, I didn't know who else to trust. Luckily, I stumbled across Forever Studios. What a pleasure it was working with Forever Studios. They were a little cheaper than Legacy Box but, more importantly, they got it all right the first time and so much faster. I had my converted tapes to DVDs back to me in about 3 weeks. I e-mailed them once or twice during the process and received replies immediately. I will use Forever Studios again and I highly recommend them to anyone out there.
1 year ago
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Forever Studios has a 5.0 average rating from 1,349 reviews

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Alice, Customer Support

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