At the beginning, it was somewhat, of a rollercoaster, because, I wasn't sure, if my request was do(able). That is too be expecting, since dvd transfers from USB to dvd is not a popular request. At first, I was denied and I was in the process of seeking to look, elsewhere. But the store must of gave it some thought and I had received a call from their concierge and said, " the order can be done ". So, I canceled my search and had my request done with " Forever Studios ". I was told, it would take about two weeks and I received my order, much sooner. I was given updates about the status of my order, as well. I felt the price, that I was quoted was modest. Keep in mind, that there are not too many places left, that do this type of work, so be prepared to pay a premium, especially now that streaming is becoming the norm, with audio/visuals and not dvd's. Strangly enough, dvd mediums still have not gone down in price, despite the rise with streaming technologies. Once, I received the dvd transfers, 📀 I was very pleased and satisfied with the quality and sound. So, I would highly recommend this store, as far as quality is concerned. But be advised, any special request or order is discretionary, so I am not going to go too far, as to say, that the store does everything. But, what I will say, is that their work and the quality of their work is superior and this is something, that I haven't seen performed in years. Therefore, these results outweighs everything, else. I would also recommend, that you you place an order, at least four weeks, in advance of a holiday( Christmas, New Years, 💝 Valentines or Birthdays). Being, that it is a family business, and not a 24/7 operation , they may only have a limited staff and have technicians that are hired on a " as needed basis ". But,based on what I have seen, they do quality work.