I couldn't be happier with the photo restoration they did. They restored a photo of my mother as young girl, circa 1940. The photo was aged, ripped and parts of the photo were even missing. Their customer service team is outstanding. I first uploaded the photo to ask if they would be able to restore it because parts of the photo were missing. I recieved a reply that morning. I placed my order that day and received it exactly one week later. I was provided a tracking number and even received a confirmation email telling me the photo had been delivered. The restoration was so well done I'm sending in another tomorrow!