Email informed me the Bardot dress for which you have debited my card was never available. I find this very poor customer service.. to have taken my money when the item is not even available? Your website is poor to navigate, this is my first time ordering from your brand and judging by your poor standards, will be my last.. I rang initially to ask if there were any offers for a first order.. many companies do this...your sales member answered with a curt “no” I have never before rang a company & had such cold first response? Despite initial poor service I went ahead and placed the order.. I particularly wanted the Bardot black sleeved plunge dress and was excited I had got the last one! I then paid with my card! when I didn’t receive a confirmation I rang again, spoke to a male, he checked and said it had gone through and the items would be dispatched tomorrow. He made no mention of the fact one of the items was out of stock! I feel let down by this brand Maybe Seema Malhotra should pay more attention to the poor customer service her company is providing..very disappointing