I have held an account with this company for many years. And I have to say I have never been disappointed. This year I ordered only a few non perishable goods for Christmas gifts and got them delivered to my home so I could then dispatch to frinds. I work in the transport industry and realised it would be difficult because of covid to get the normal service, The network is delivering PPE, vaccines, covid tests and results. Etc, etc. That and the fact people are working from home, so don't have the same information as they were in a place of work. It has been a difficult year for many, and I have to say if a delayed or cancelled Christmas present is your problem, you are very fortunate.