Very disappointed that having paid for next day delivery my parcel did not arrive. Initially I received a message saying that the driver had been delayed and would not get to me before 6.19 pm and then less than 30 minutes later received a message saying that the driver had ‘missed’ me and would not be back till Monday. Given that I was taking the contents to a friends house as a present on Saturday this was unsatisfactory. A photograph of a box which could have been taken anywhere had been left as supposed proof of an attempt at delivery. We were in, had good sight of our path and neither of us saw anyone arrive with a parcel.