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Susan P
Named delivery date missed. 45 minutes on hold with customer services. Delivered on day I was out and left visible in porch. One item broken. Appallingly badly packed. Flimsy box and no FRAGILE sign despite it containing £600 worth of china. Truly awful service. Do not buy anything online from them.
1 month ago
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Fortnum & Mason has a 2.2 average rating from 124 reviews

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